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Getting Support

  1. Check Common Errors and Log Locations first — many issues are answered there.
  2. Search the rest of these docs — the sidebar search covers every page.
  3. Still stuck? Open a ticket from your client portal. Priority support response times depend on your plan — see Pricing.

When opening a ticket, include: your panel version, what you expected vs. what happened, and any relevant log excerpt — this is usually enough for support to reproduce the issue without a back-and-forth.