Moving Accounts

Move an account between nodes from Admin → Accounts → [account] → Migrate, or in bulk from Admin → Servers → [node] → Migrate All.

A migration copies files, databases, email, and DNS zone data to the destination node, then repoints the account there once the copy verifies successfully. The account stays online on the source node throughout the copy and only cuts over at the end, minimizing downtime.

When to move accounts

• Rebalancing load after adding a node
• Decommissioning a node (migrate everything off it before deactivating its license slot)
• Moving a customer to a node with a role better suited to their needs — see Node Roles