Common Errors
| Code | Meaning | Fix |
|---|---|---|
LICENSE_NOT_FOUND |
The key doesn't match any license | Check for typos, or confirm the license wasn't revoked in your client portal |
LICENSE_EXPIRED |
The license's expiry date has passed | Renew from your client portal |
SLOT_LIMIT_REACHED |
Every server slot on this license is already in use | Release an unused server from the license detail page, or upgrade your plan |
FINGERPRINT_MISMATCH |
This server was never activated (or was deactivated) for this license | Re-run activation, or check you copied the right key |
IP_POLICY_VIOLATION |
The license is set to strict IP binding and this server's IP changed | Release and rebind from your client portal, or ask an admin to do it |
If you see a warning banner about the grace period instead of a hard error, see Authentication → Grace period — this is expected during a brief network outage and clears itself once connectivity returns.